Passengers whose luggage did not arrive with their Turkish Airlines Flight TK 624 from Istanbul to Abuja on December 20 have been compensated by the airline.
The compensation was made possible by the intervention of the Nigerian Civil Aviation Authority, NCAA.
This was disclosed by the General Manager, Public Affairs of the NCAA, Mr Sam Adurogboye who informed pressmen that the airline has paid the prescribed indemnity to all the passengers affected by the luggage delay.
He said that the Consumer Protection Officers of the NCAA ensured that the passengers got the full monetary compensation as prescribed in the Nigerian Civil Aviation Regulations.
Adurogboye also said that apart from the monetary compensation, the airline was prevailed upon to freight all the contentious luggage to Abuja, noting that all the passengers have collected theirs.
He added that a comprehensive report of the chain of events has been submitted to the Director General of the NCAA, Captain Mukhtar Usman.
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