Disappointed passengers on Sunday night engaged officials of Medview Airlines in a hot exchange of words following the inability of the airline to airlift them to Lagos several hours after boarding.
The aircraft, Medview flight VL2107 started boarding just before 7 pm. However, the pilot turned off the engines soon after he had started them, with the passengers oblivious that the plane had developed a problem.
According to Mrs Maureen Okoli, a passenger in the aborted flight who spoke with LEADERSHIP, it was after a couple of hours that one of the pilots informed the passengers that the aircraft had an engine trouble.
“We boarded Medview airline at about 7pm. The plane was billed to take off at 7pm. After boarding the plane, the cabin crew closed the door and we were in the aircraft for more than one hour. They put on the engine and turned it off again.
“We thought the president was making a movement, but we were very surprised when the pilot announced to us that the plane has developed engine problem. As I speak to you now, we are still at the airport stranded. I have a three- year old baby here and nobody has bordered to give food or anything to eat," she said.
She also said that rather than cancel the flight formally, passengers who were complaining were rudely asked to go collect a refund of their money.
“If they knew the aircraft was not good, why did they ask us to board the plane in the first place? " she fumed.
The angry passengers said that they lodged a complaint on the matter to the Nigerian Civil Aviation Authority, NCAA at about 10 pm.
Sources: LEADERSHIP
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